EDO's Information Technology (IT) and Help Desk
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| EDO uses our diverse expertise in Information Technology (IT), engineering, business, and Total Quality Management (TQM) to provide the IT solutions our customers need, at a price they can afford, today and in the future. | |||
| Provides customized Computer Help Desk Outsourcing services for commercial/proprietary software and hardware products that range from after-hours to full 24x7x365 support. | |||
| Develops custom/proprietary eLearning/Computer Based Training (CBT) for business processes, equipment operation, safety, software operation, customer service, etc. | |||
| Document writing, editing, conversion, publishing, and management in print and online formats. | |||
| Develops Expert Systems that are designed to assist and/or train personnel on performing specific tasks to meet customer business, financial, and technical needs. | |||
| Information Technology (IT) Consulting on Compaq/Digital VAX utilization and programming, application development, project management, enterprise infrastructure development, computer management & support, system integration, etc. | |
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| Develops Information and/or Knowledge Management solutions that takes a client from a base plan to gathering information and/or knowledge, then integrating information and/or knowledge, and finally delivering information and/or knowledge, in the correct media format, to designated personnel. | |||
| Provides Web Site/Internet development and hosting, web application development, web site search engine tuning, and eCommerce consulting and development services. | |||
| Provides Windows CE and Palm Operating System application development, implementation, and/or maintenance for training and data entry functions. | |||
| Software engineering and programming for applications, real-time embedded systems, automated test equipment, databases, equipment integration & testing, automated data analysis & reporting, etc. | |||
| Provides Wireless Network/LAN services that include sales, planning, design, installation, configuration, testing, training, and support for wireless networks in your office, school, or home. |
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| Provides a General Services Administration (GSA) Schedule that allows procurement of our Information Technology products and services by United States Government agencies and military organizations. | |||
| Examples of
Information
Technology services and solutions we have provided customers. |
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